1. Who this policy covers
This policy applies to Linch Blend Field, the pet grooming studio at about services.
2. Information you choose to provide
When you contact us, we may receive your name, email address, phone number, pet type, breed, appointment preferences and the details you share about coat condition, age or handling needs.
3. Information collected automatically
Our website may receive basic technical information such as browser type, device category, referring page and approximate visit time. We use this information to keep pages reliable and understand general site performance.
4. How we use appointment information
We use your details to answer questions, schedule and prepare appointments, provide aftercare, contact you about changes and maintain accurate service records. We do not use pet-care notes to make automated decisions.
5. Sensitive care notes
Information about allergies, medication, mobility, anxiety or veterinary guidance is used only to plan safer grooming. Please share only what is relevant, and tell us if a note should be corrected or removed.
6. When information is shared
We share information with service providers who help operate our forms, email and website, only as needed for those services. We do not sell customer lists. We may disclose information when required by law or to protect people, pets or the studio.
7. Retention and deletion
We keep appointment and communication records for as long as they support service quality, accounting or legal obligations. You may ask us to delete information that is no longer required, subject to records we must retain.
8. Security practices
We limit access to customer information to trained team members who need it, use reputable hosted services and review access when responsibilities change. No online transmission is completely risk-free, so please avoid sending unnecessary medical details by email.
9. Your choices and rights
You can ask what personal information we hold, request correction, object to certain uses or withdraw optional cookie consent. Contact ; we may verify your identity before responding.
10. Children and family bookings
Our services are intended to be arranged by adults. If a young person contacts us, a parent or guardian should supervise the booking and any information shared about the household pet.
11. Changes to this policy
We may update this policy when our services, technology or legal obligations change. The date above will change with each revision, and material updates will be presented clearly on this page.
12. Contact
Questions about privacy can be sent to or by post to Linch Blend Field,